养老院发生意外处理制度
An accident treatment system in the nursing home
(一)发生火警
(1) fire alarm
1.发现火情，如是小火，立即取灭火器材灭火，如无法控制，即报火警119。
1. find fire, if small fire, immediately take fire extinguishing equipment, if not controlled, that is, report fire alarm 119.
2.养老护理员要保持镇静 ，迅速果断地判断危险地点，确定逃生办法。
2. the nursing caregivers should keep calm, judge the dangerous place quickly and decisively, and determine the way to escape.
3.应无条件服从在场最高领导的调配和指挥，按照分工各司其职，本着“先救人，后财产”的原则积极参加扑救抢险，及时疏散人员。如穿过烟火封锁区，可采用湿毛巾捂口鼻，湿被、湿毯子裹身等方法逃生。
3., we should obey the deployment and command of the supreme leaders unconditionally. In accordance with the division of labor and perform their duties, we should actively participate in the rescue and rescue and evacuate personnel in line with the principle of "saving the property first and then saving the property". If you pass through a fire blockade area, you can use a wet towel to cover your mouth and nose, wet blanket, wet blanket and other ways to escape.
4.疏散人员应走消防楼梯，严禁使用电梯。
4. evacuees should walk the fire staircase and strictly prohibit the use of elevators.
5.养老护理员要了解消防安全制度及消防器材安全使用的操作规范，平时加强对老人的消防教育。维护和保持消防器材的完好状态，消防通道保持通畅，做好易燃易爆物品的管理。
5. nursing staff should understand the fire safety system and the safe use of fire equipment operation norms, in peacetime to strengthen the elderly fire education. Maintain fire fighting equipment in good condition, the fire channel unobstructed, do good inflammable explosive materials management.
6.平时加强消防安全教育和火灾逃生演习。
6. in peacetime, we should strengthen the fire safety education and fire escape exercises.
(二)老人走失
(two) the old man lost
1.发现老人不在，应在机构内其他可能的地方及时寻找。采取询问室友、查看监控录像、联系家属等方式确认其是否离开养老机构和出走方向，并向机构领导报告。
1. found that the old man is not in, should be in other possible places in the organization to find in time. Ask the roommate, check the monitoring video, contact the family and other ways to confirm whether they leave the pension institutions and the direction of departure, and report to the leadership of the organization.
2.必要时报110和新闻媒体请求协助查寻。
2. the necessary times 110 and the news media asked for assistance.
3.养老院及时组织人员外出寻找。
3. the nursing home is in time to organize people to go out to find out.
4.走失老人的护理单元要记录事件过程，查明原因，及时分析，采取措施，防止再发生类似事件，事件严重的要及时向上级部门汇报。
4., the nursing unit of missing elderly should record the process of events, find out the causes, analyze them in time, take measures to prevent similar incidents, and report to the higher authorities in a timely manner.
5.平时做好老人的健康评估，根据老人情况制作联系卡，记录老人的姓名、年龄、养老机构的名称及联系电话，防走失。
5., do well the health assessment of the elderly, make contact cards according to the elderly's condition, record the name, age, name of the old age institution, and telephone number, and prevent them from losing.
6.高龄、失智、体弱老人外出要有专人陪伴，防止走失。
6. years old, dementia, frail elderly out there must be someone to accompany, to prevent lost.
7.严格外出请假制度和交接班制度。
7. strictly out of leave system and handover class system.
(三)食物中毒
(three) food poisoning
1.发现进食后有呕吐、腹痛、腹泻等症状，及时带老人就医，情况严重者拨打120送医院进行抢救，并通知老人家属。有多人发生类似情况，及时向机构领导汇报。
1. found that vomiting after eating, abdominal pain, diarrhea and other symptoms, timely take the elderly to see a doctor, the situation is serious, call 120 to the hospital for rescue, and inform the elderly family members. Many people have similar situations and report to the organization leaders in time.
2.协助防疫部门进行膳食调查，采集呕吐物、排泄物、可疑的剩余食物样本送检。
2. to assist the epidemic prevention department to carry out a dietary survey and to collect vomit, excreta, and suspicious samples of residual food for inspection.
3.对呕吐物、排泄物污染的物品、餐具进行消毒，对可疑的剩余食物进行销毁处理，周边环境进行消毒。
3. to disinfect articles and tableware contaminated by vomit and excreta, to destroy suspected remaining food and to disinfect the surrounding environment.
4.认真总结事件教训，组织人员进行通报、学习，严格把好食品卫生关，严防食物中毒事件发生。
4. to carefully summarize the lessons of the event, to organize the personnel to inform and study, to strictly control the food hygiene, and to prevent the occurrence of food poisoning.
(四)发生传染病
(four) the occurrence of infectious diseases
1.发现老人及工作人员患有传染病，及时向医护人员及上级领导报告，并报告当地卫生防疫部门。传染病病人根据病情、病种，在医护人员指导下转相应的医院或就地隔离治疗，做好消毒隔离工作，做好环境、居室及物品的消毒。通知家属。
1. it was found that the elderly and staff had infectious diseases, reported to the medical and nursing staff and the superior leaders in time, and reported the local health and epidemic prevention department. Infectious disease patients should be transferred to the corresponding hospitals or in situ isolation treatment according to the disease and disease types under the guidance of medical staff, do disinfection and isolation work well, and disinfect the environment, rooms and articles. Notify the family members.
2.做好接触者的管理，观察传染病的早期症状，一旦发现及时报告。
2. do a good job in the management of the contacts, observe the early symptoms of infectious diseases, once found in time to report.
3.传染病流行期间，做好机构传染病监测工作，组织养老护理员、老年人学习有关传染病的早期表现及消毒、隔离措施等，对探视人员做好必要的监测，做到早发现、早隔离，避免相关传染病的发生。
During the 3. epidemic of infectious diseases, do the infectious disease monitoring agency, organization of nursing staff and the elderly study on infectious diseases early performance and disinfection and isolation measures, make the necessary monitoring of visitors, so early detection and isolation, to avoid the occurrence of related infectious diseases.
4.对养老护理员、老人进行传染病预防与控制的健康教育，平时做好环境卫生，定期对机构内环境、物品进行消毒处理，避免接触传染源，做好消毒隔离工作，预防传染病发生。
4., we should carry out health education for prevention and control of infectious diseases for nursing staff and elders. We should do well in environmental hygiene and disinfect the environment and articles regularly, so as to avoid contacting with infectious sources, do disinfection and isolation work well and prevent infectious diseases.